As part of our longstanding commitment to improving customer care and your total experience at Newcastle Sports Injury Clinic we continually assess our service through customer feedback.

It really is very important to us to be able to hear your responses and comments and we are delighted that so many of you are happy with the service that we provide.

Chris Campbell

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I’ve made more improvement in 3 months than I did in more than 7 under the treatment of my original physio. The quality of the treatment is a massive improvement…

Martin Fredrick, Tour Manager: Bear Grylls – Endeavour Live 2016

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Newcastle Sports Injury Clinic provided an excellent service by coming to the Metro Arena to work on several of the cast and crew while we were in Newcastle on the…

Sports Injury Clinic Patient

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The initial consultation with Chris was very relaxed and pressure free. All of the staff were lovely and I was impressed with everything so I booked a treatment.

Andy Lie

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Having been an enthusiastic runner for almost 40 years, one cannot take for granted that all will always be well. Continuing with my treatment of plantar fasciitis etc. [rather many years…


Testimonial – Amsterdam Marathon success with support from NSIC

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Sarah Hearnshaw recently completed the Amsterdam Marathon in an excellent 3hrs 35m, after having treatment from Newcastle Sports Injury Clinic to help her manage her knee pain. “Thank you so…

Testimonial: Ruptured ACL sufferer

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Chris at the Newcastle Sports Injury Clinic was the first person to take my injury seriously after doctors and other medical professionals waved away my injury as a ‘knock’. He…

Testimonial from Beth Loughran BA FDa MA

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This professional dancer, teacher and choreographer was able to find the treatment she needed to resolve a foot injury which presented itself just ahead of an intensive post graduate research…

Sports Injury Clinic Testimonial – Prolapsed Disc

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In the summer of 2014 I had been diagnosed with a prolapsed disc in my neck following a series of accidents in earlier life. This led to restricted neck movement…

Testimonial – Sports Injury Patient

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I attended your Clinic on the 13/10/2015 and the 22/10/2015 for a calf injury sustained in the Yorkshire Marathon. I would take this opportunity to pass on my grateful thanks…

Testimonial from Northern Rail

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This is a real success story as, as you are aware Darren’s shoulder was a real mess.  Can I ask that you feedback to JJ Physio that not just with…

TESTIMONIAL: Catherine Middleton, Newcastle patient

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“Following a skiing accident in which I twisted my knee I attended Newcastle Sports Injury Clinic. I was treated by Chris Barrett and he recommended an MRI scan which he…

TESTIMONIAL: Morgan Donnelly, British Fell Running Team

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“Karen Dearden’s wealth of experience & confidence means that her treatments have allowed me to compete consistently over the last 15 years up to International Level whilst balancing the needs…

TESTIMONIAL: Dr. Judith Salkald, MBBF London, Senior Partner, Saville Medical Group

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As a G.P. in a busy city centre practice I refer and recommend Newcastle Sports Injury Clinic to a lot of patients. I know that my patients will receive excellent…

TESTIMONIAL: Chris Campbell, Patient, Newcastle upon Tyne

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I suffered a knee injury which required surgery and subsequent physiotherapy rehabilitation which I understood would last approximately 4-6 months. I attended a different clinic for my initial treatment. For…

Our Customer Survey

Results from our customer surveys can be seen below. Thank you to all those customers who completed the survey.

91% of customers felt the therapist listened to the problems they were having
89% of customers felt they were able to express their feelings during their treatment
91% of customers were happy with the level of care they received throughout their treatment
91% of customers felt the therapist explained their diagnosis and treatment well
88% of customers were very satisfied with the availability for their initial appointment
100% of customers were happy with the greeting on arrival at the clinic
97% of customers would recommend the clinic to family and friends